The Miller-Williams
Survey:
|
Followers
(36% of survey)
|
Charismatics
(25% of survey )
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Skeptics
(19% of survey )
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Thinkers
(11 % of survey)
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Controllers
(9% of survey )
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Description:
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Followers tend to be risk-averse. They make
decisions based on how they made them in the past.or how
people they admire make them.
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Charismatics are easily enthused. They are intrigued
by new ideas, but have learned to make their decisions based
on balanced fact, not just emotion.
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Skeptics tend to be highly suspicious of any facts
presented. They dislike information that challenges their
worldview and often have an aggressive and disagreeable
style. They are often described as "take charge"
types.
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Thinkers can be the toughest people to pursuade.
They are impressed by good arguments supported by facts.
They tend to have a strong aversion to risk and can be slow
to arrive at a concrete decision.
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Controllers hate uncertainty and ambiguity. They
tend to focus on the pure facts and the analytics of an
argument and they'll fight if they risk being seen in a bad
light or losing power.
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Character
traits:
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Responsible; Cautious; Brand-name driven;
Bargain-conscious
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Enthusiastic; Talkative; Captivating;
Dominant;
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Demanding; Disruptive; Disagreeable;
Rebellious;
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Cerebral; Intelligent; Logical; Academic;
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Unemotional; Sensible; Analytical; Accurate; Detail
oriented;
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How to
influence:
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Followers want to be sure they are making the right
decisions - specifically that others have succeeded in
similar situatuions. To deal with them, focus on proven
methods. References and testimonials from important people
will also go a long way in pursuading them.
|
Charismatics sell themselves. To influence them,
resist the urge to join in their enthusiasm. Focus on facts
that get results. Make simple and straightforward arguments
and use visual aids to stress features and
benefits.
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Skeptics need to trust. Get an endorsement from
someone they do have confidence in. You'll need as much
credibility as you can garner to influence them so if you
haven't developed your own clout, arrange for respected
allies to support your position during any meeting with
them.
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Thinkers need as much information as possible so get
the data ready. They want to understand every angle before
committing themselves so arm yourself with research, market
surveys, cost-benefit analyses and all.
|
Controllers want facts and details - but only as
presented by "experts". Your arguments have to be structured
and credible but don't be too aggressive presenting your
arguments. Better you give them the facts and let them
convince themselves.
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Buzz words:
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Innovative; Practical; Expertise; Previous; Same as;
Similar to;
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Results; Proven; Actions; Show; Watch; Easy;
Focused; Clear;
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Feel; Grasp; Power; Action; Suspect; Trust; Demand;
Disrupt;
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Quality; Numbers; Plan Intelligent; Academic; Think;
Proof; Expert;
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Details; Facts; Reason; Logic; Power; Ability; Just
do it; Control;
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